Shipping Policy

🚚 Shipping Policy – HMT FASHION

At HMT FASHION, we value your time and trust. Our shipping process is designed to ensure your order reaches you quickly, securely, and with complete transparency.

1. Order Processing

All orders are processed within 1–3 business days after confirmation.

Note:

  • Orders are not processed on Sundays or public holidays
  • You will receive a confirmation email once your order is successfully placed

2. Shipping Coverage

  • We deliver across India
  • For international shipping, please contact us before placing your order:

📧 info@ajantaquartz.com

3. Estimated Delivery Timelines

Location TypeDelivery Time
Metro Cities3–5 Days
Urban Areas5–7 Days
Rural/Remote Areas7–10 Days

Delivery timelines may vary due to weather, logistics, or unforeseen circumstances.

4. Shipping Charges

  • ✅ Free shipping on orders above ₹999
  • 📦 Orders below ₹999: Shipping charges calculated at checkout
  • 💡 All charges are shown before payment

5. Shipment Tracking

Once your order is shipped:

  • You’ll receive a tracking ID via Email/SMS
  • Track your shipment anytime using the provided link

6. Delivery Partners

We partner with trusted courier services:

  • Delhivery
  • DTDC
  • Blue Dart
  • India Post

7. Damaged or Lost Packages

  • Report damaged items within 48 hours with photos
  • For lost shipments:
    • We will coordinate with the courier
    • Replacement or refund will be initiated after verification

8. Address Changes

Need to update your address?

  • Contact us before dispatch
  • Changes after shipment are not guaranteed

9. Contact & Support

TEMIX INDIA PRIVATE LIMITED
Registered Office: House 56, Block B, Roshan Colony, Village Asaoti, Palwal, Haryana – 121102
Branch Office: C-39, Nathu Colony, Ballabhgarh, Sector 4, Faridabad, Haryana – 121004

📞 Phone: +91 8700 610 550
📧 Email: info@hmtfashion.in
🌐 Website: https://hmtfashion.in/

🛡️ Warranty Policy – HMT FASHION

At HMT FASHION, we take pride in delivering reliable and high-quality products. This policy outlines warranty coverage, exclusions, and the claim process.

1. Coverage Overview

All products are covered against manufacturing defects under normal usage.

Covered Issues:

  • Internal component failure
  • Workmanship defects
  • Premature product failure (not caused by external damage)

Applicable Product Categories:

  • Watches
  • Home Appliances (Irons, Fans, etc.)
  • LED Lights
  • Ceiling/Table Fans
  • Electrical Wires & Cables

2. What’s Not Covered

Warranty does not include:

  • Improper installation or misuse
  • Normal wear & tear (scratches, aging)
  • Voltage fluctuations or power surges
  • Unauthorized repairs or tampering
  • Consumables (batteries, plugs, filters unless specified)

3. Warranty Registration Form

Required Details:

  • Name
  • Email
  • Phone Number (+91)
  • Order ID
  • Product Image Upload
  • Invoice Upload
  • Message (optional)

⚠️ By submitting, you agree to receive communication related to your request.

4. How to Claim Warranty

Follow these simple steps:

  1. Fill out the Warranty Registration Form
  2. Upload invoice & product images
  3. Submit the request
  4. Our team will guide you on:
    • Repair
    • Replacement
    • Inspection process

5. Customer Support

For warranty claims or assistance:

📧 Email: info@hmtfashion.in
📞 Phone: +91 8700 610 550
🌐 Website: https://hmtfashion.in/

6. Disclaimer

HMT FASHION reserves the right to:

  • Modify this policy without prior notice
  • Approve claims subject to product inspection

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